The article explains that effective policy demands insight into the nature of problems, the complexity of decision-making, and the functioning of the congregation, while recognising that policy preparation, implementation, and evaluation require careful leadership and organisation. It argues that good policy requires time for consultation, implementation, equipping the congregation, and continued effect, because decisions without attention to follow-up often produce little lasting result.

Servitude and likeness to Christ belong together, as connection with Christ leads to servanthood while practising service in love deepens that communion through perseverance, sharing in Christ’s suffering, and discovering anew what God’s costly hospitality means. Experiences like Christmas meals in the church show how service strengthens community, makes God’s love tangible, fosters amazement and joy, and shapes us into Christ’s mentality and disposition as we join him in reaching others with God’s love.